Privacy Policy
Last updated: [May 13, 2025]
At Solar Consulting Bulgaria, we respect your privacy and are committed to protecting any personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.
1. Who We Are
Solar Consulting Bulgaria is a consulting company specializing in solar energy solutions. Our website provides information about our services, solar products, and industry news.
2. What Information We Collect
We may collect and process the following personal data:
Contact Information: name, email address, phone number (when you fill out a contact or quote form).
Technical Data: IP address, browser type, operating system, and referring URLs (collected via cookies).
Communication: messages or inquiries you send to us.
We do not knowingly collect personal data from children under 16.
3. How We Use Your Information
We use your data to:
Respond to your inquiries or service requests.
Send occasional updates or newsletters (if you opt in).
Improve our website’s performance and user experience.
We do not sell or rent your personal information. If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
4. Legal Basis for Processing (for EU visitors)
If you are from the European Economic Area (EEA), we process your personal data under the following legal bases:
Your consent (e.g., when submitting a form).
Our legitimate interests (e.g., to improve our services).
Legal obligations (e.g., tax or compliance records).
5. Cookies
We use cookies to:
Analyze traffic on our site
Remember user preferences
Improve performance
What are cookies? This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies? As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
6. Data Retention
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
7. Third-Party Services
We may use third-party services (such as Google Analytics or contact form plugins). These services may collect information according to their own privacy policies.
8. Your Rights (GDPR)
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@solarconsultingbulgaria.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@solarconsultingbulgaria.com.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
9. Data Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at SOLAR PARK BULGARIA LTD, ul. Potsdam 10, Ruse 7013 Bulgaria. We will address your concerns in accordance with applicable law.
Solar Consulting Bulgaria
Email: info@solarconsultingbulgaria.com